privacy policy

Introduction
What is Personal Information?
Protection of your Personal Information
Personal Information held by an affiliate party
Cookies
Changes to this privacy policy

Introduction

We respect your privacy and your personal information. For this reason, we have prepared this privacy policy to let you know how we will treat any personal information that we may have about you. We will take all reasonable measures, in accordance with this privacy policy, to protect your personal information and to keep it confidential, even if you should no longer be a mycertificates customer.

We will only use your information for the lawful purpose for which it is required. We will delete or destroy your personal information once it has become obsolete.

We will not disclose any of your personal information to any affiliate party (which includes; our subsidiaries, our shareholders and other business partners) unless:
  • we are legally required to do so; or
  • you have requested or consented for us to do so.


What is Personal Information?

Your privacy is important to us. We will therefore not sell, rent or provide your personal information to unauthorised entities or other third parties for their independent use without your consent.

Protection of your Personal Information

The information we maintain concerning our customers is stored in databases that have built-in safeguards to ensure the privacy and confidentiality of that information.

You must always keep your PIN a secret and ensure that you do not disclose it to anyone.

Personal Information held by an affiliate party

Cookies

We use cookies. In case you were wondering, we use the word "cookie" to refer to information that is sent from the mycertificates website to your hard drive, where it is saved. In this way, the next time you use mycertificates we will know who you are and that you have visited the mycertificates website before.

Changes to this privacy policy

We are entitled to vary and update this privacy policy from time to time and at our sole discretion. Each time you use mycertificates, the current version of the privacy policy will apply. mycertificates will, via the website, indicate that the privacy policy has been updated. You must familiarise yourself with the updated privacy policy.